Your AI-powered front line for resident requests.
ASSIST AI triages, troubleshoots, and escalates resident issues around the clock. It’s always on, always tracking, and built to cut the busy work.
- Save time with instant responses & smart automation
- Cut costs by avoiding unnecessary service calls
- Keep residents happy with faster fixes & 24/7 support
.png?width=597&height=600&name=maintenance%20graphic%20(1).png "maintenance graphic (1)")
Trained on real expertise. Customized by you.
Built-in intelligence.
ASSIST AI is highly specialized, and trained on real maintenance processes to give smart, safe guidance and escalate when needed.
Fully customizable logic.
Easily customize ASSIST with your property details and maintenance procedures, editable at any time.
Improves over time.
Give your ASSIST AI agent feedback to hone its responses, helping it learn your properties over time.
ASSIST AI is on call, 24/7.
60% of tenant requests come in after hours. Luckily, ASSIST AI never turns off. ASSIST responds instantly — enhancing tickets with smart follow-up questions, creating ticket summaries for your maintenance techs, and getting issues resolved faster.
-1.png?width=1032&height=716&name=Tenant%20Management%20Graphic%20(1)-1.png "Tenant Management Graphic (1)-1")
Built to take work off your plate.
Do more with less.
AI and automation applied where it counts, to help lean operators work smarter.
AI built-in, not bolted on.
Other tools add AI onto legacy software as an extra feature. ASSIST is built with AI at its core.
Powerful tech, zero complexity.
No tech expertise needed. Designed to be easy for teams of any size.
.png?width=1032&height=716&name=Resident%20Portal%20Graphic%20(1).png "Resident Portal Graphic (1)")
Download the ApartmentAdvisor ASSIST app to find great tenants, collect rent, manage maintenance, and simplify finances — with built-in AI that handles resident requests and keeps things on track. Get started for free now.
Cedarwood Development
"One of the first maintenance requests that came through was a clogged toilet that was overflowing, and the ASSIST AI helped the resident solve the issue on their own. If I had one of those resolutions happen just once every three months, I'd say it's worth it."
— Dave Matteo, Principal
Learn More
Can I integrate Maintenance ASSIST with my current property management platform?
Yes, Maintenance ASSIST is compatible with some property management systems including Buildium and Appfolio, and integration is simple. You will not need to unplug your current PMS in order to start using ASSIST. It can also stand alone if you do not wish to integrate.
Can I try Maintenance ASSIST before I sign up?
Yes, you try a self-led demo of our AI agent to see how it works by clicking here.
How does the AI know how to resolve issues or answer questions about my property?
Our AI Assistant is trained using industry best practices, historical maintenance data, and expert-reviewed troubleshooting workflows. It identifies common property issues, offers guided troubleshooting, and knows when to escalate to a professional. To ensure reliability, the AI has strict guardrails to prevent unsafe recommendations or misdiagnoses. It won’t provide advice on regulated or high-risk issues, and it defers to experts when needed.
In addition, you'll have control over how the Assistant operates. You can suppress responses on specific topics, escalate certain requests to human staff, or customize responses to fit your property’s needs—ensuring it aligns with your policies while improving maintenance efficiency.
How do I begin using Maintenance ASSIST?
To get started with Maintenance ASSIST, schedule a demo here. A sales representative with extensive knowledge of the product will walk you through each feature. From there, if you choose to implement ASSIST at your company, an onboarding specialist will help you set up the software and answer any remaining questions. While we built ASSIST to be a user friendly, out-of-the-box solution, our onboarding team can ensure you are using the software optimally for your business.