MAINTENANCE ASSIST

Your AI-powered front line for resident requests.

Step away from the back-and-forth. ASSIST AI replies instantly, troubleshoots and resolves routine issues automatically, and escalates when hands-on follow-up is needed. It’s always on, always tracking, and built to reduce manual work.

Save time with instant responses and smart automation

Cut costs by avoiding unnecessary service calls

Keep residents happy with faster fixes and 24/7 support

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Learn More About ASSIST
HOW IT WORKS

From first request to final resolution—streamlined.

ASSIST steps in the moment a resident submits a request. It replies instantly by text, asks smart follow-up questions, and attempts to resolve the issue. If the problem requires on-site help, it escalates with full context—so your team can act quickly, without backtracking.

  • Trained on real maintenance workflows
  • Learns your properties over time
  • Fully customizable escalation logic

  • Works with (or without) your PMS 

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Who We Are

Founded by the creators of CarGurus and Tripadvisor, ApartmentAdvisor brings proven marketplace and technology expertise to apartment rentals. With ASSIST, we’re applying that experience to help property owners and operators run smarter, more efficient portfolios—through AI automation, analytics, and tools built for the way property management really works.