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Rent Reminders 

Learn how ASSIST sends automated rent reminders when a resident’s rent is past due.

Once rent becomes past due, ASSIST automatically sends reminder emails to the resident based on the following schedule:

  • 2 weeks before rent is due: Receive email that rent is posted
  • 1 day after the due date: First reminder email
  • 3 days later: Second reminder email
  • 3 days later: Third reminder email
  • Every 7 days after: Additional reminder emails until the rent is paid

Once the outstanding rent is paid, no additional rent reminder emails will be sent.